If you’re looking to get a storage unit for your belongings, you’re probably one of the millions of Americans that have more items than they have space for. There are, on average, 300,000 items in an American home. With all those items, it can be hard to find a place for them all.

Which is why many look to a variety of storage solutions to store, protect, and hold on to items that may be of value, either monetary or sentimental. But no matter if you’re getting personal storage, company storage, on-demand storage (also known as full-service storage), you should make sure to ask the right questions to the property owner.

You want to be informed as to what kind of service you can be expecting, what kind of people will be in charge of watching your possessions, and other factors.

To help you get an idea of what kind of questions to ask the property owner, here is a list of a few that we can think of:

  1. Ask If You Can See Your Unit

    Either the unit you’re getting at the facility, or at least a unit on the same floor or in the same area. Some facilities will show you a clean, 3rd-floor unit, but actually rent you a dirty, bug-infested basement one. These are generally not locations you want to be renting space from.

    Be assertive if you have to, you deserve to know what you’re paying for.

  2. Are There Discounts or Specials?

    Some storage companies will offer you the first month free or for cheap, which makes the transition can make the transition from an old facility or unit to a new one easier. And less harsh on your wallet. Even if the company doesn’t offer these services, asking never hurts.

  3. What Happens On Late Payments?

    Storage units aren’t treated like apartments, at least not in many locations. Generally speaking, if you haven’t paid by the first day of the month? You’re late. The grace periods will vary by company, or by state, and some cases mean that being late by even a few days means your contents can be auctioned off.

    Make sure you know what the units and companies policies are about late fees before you get stuck attempting a money transfer at the last minute. You don’t want to deal with the worrying that comes with that situation.

In general, you won’t have these situations too often, especially the last one. And with services like Full-Service Storage, it’s unlikely you’ll be able to get access to see the unit. But, it doesn’t hurt to try asking ahead of time.