We pick up your packed boxes and other stuff you want to store.
We store your items safely and securely.
You order back anything you want from your online visual catalog.
MyPorter photographs and organizes your items in an online inventory. Choose one or all of your items and we'll have them back safe and sound.
MyPorter is the future of storage, with door-to-door pickup and killer customer service, all in an easy to use online platform. We are always striving to bring more to the table, why choose anything else?
|MyPorter||Traditional Self-Storage||Portable Storage Containers|
|Free Pickup At Your Door|
|Free Packing Bins Delivered Before Your Move|
|Visual Online Catalog of All Stored Items|
|Order Item Re-Delivery From Your Couch|
|Transparent Admin & No Processing Fees|
|No Unnecessary Equipment At Your Home|
Very impressed with the professionalism, efficiency and friendliness of MyPorter. Cool business model whose time has definitely come. MyPorter turned out to be the perfect solution. Highly recommend them!
This is a company that adds kindness, empathy, honesty and professionalism to the efficient service they give to their clients. I give them FIVE STARS!
They answered all my queries patiently and sincerely even on repeated calls. On the day of, three members arrived on time as promised...They took things out of the house in a very organized and smooth way. Extremely sincere, hardworking and professional group.
MyPorter was founded in Atlanta with a vision of reinventing the way you store your stuff - effortlessly. We bring a new level of customer service to the storage industry by creating the easiest personal storage option possible.
We provide free bins to hold your goods, free pick-up of anything you need to store, and prompt re-delivery of your items, with the option for same day delivery.
You can view all of your items with our photo-inventory feature in your online profile and rest easy knowing they are a mere click away from being returned to your doorstep.
You now have an attic in the cloud. Your stuff, on demand.
Schedule a pick-up date and time in your profile, after you sign up here. Or call us at 844-9-PORTER (844-976-7837) and we can schedule your pick-up up over the phone.
We take your bins, boxes, furniture, and other items to our secure warehouse. When you need some or all of your items delivered, simply go online and request a delivery!
Relax and enjoy all that newfound space you have, knowing access to your stuff is only a click away!
Currently, we are serving the Greater Metro-Atlanta area including the following markets:
- Atlantic Station
- Druid Hills
- East Atlanta
- East Lake
- Grant Park
- Inman Park
- Lakewood Heights
- Little Five Points
- North Druid Hills
- Northeast Atlanta
- Sandy Springs
- Sylvan Hills
- Virigina Highlands
- Windsor Heights
To see if we serve your area, sign up and enter your zip code. If we don't we will be there soon! Promise.
It all depends on how much stuff you have!
If you only have a few items (e.g. 3 boxes, a bike, and a futon) you should choose item-based pricing as it will be less expensive for you.
If you have more than a few items, you should choose one of our space-based options.
If you're uncertain about how much space you need, please call us at 844-9-PORTER (844-976-7837) and we can help you figure it out!
Incredible service as always!
The evening before your pick-up you will receive an email confirming your pick-up time slot, the address we will be coming to, and a list of the items we will be picking up for storage.
30 minutes before our porters arrive, the team lead will text you to let you know the exact time of arrival.
Upon reaching your home, our porters will make a physical inventory list of all of your items for you to review and sign.
All items will then be carefully arranged in our vehicle, any fragile or easily damageable items will be wrapped, and your items will be safely transported to our warehouse.
Upon arrival at our warehouse, your items will be individually photographed and uploaded to your online inventory along with any descriptions and notes from your physical inventory sheet.
We don't like surprises at MyPorter and we aren't going to bring up a fee buried in our Terms of Service that you may not have reviewed thoroughly. That's why we're going to list them all here:
1. Walk-Up: $20 per floor If you live in an apartment or condo with no elevator, the first two floors are included. Starting on the 3rd floor, we assess a $20 flat fee per floor
2. Short Stay Fee: 1 Month's Rent Staying in storage less than 36 days triggers a short stay fee equal to one month's rent. We give away so much for free, we need to cover our costs!
3. Assemble / Disassemble: $15 per item We encourage customers to disassemble beds, disconnect washers, etc...in advance. We're happy to do so for a fee. The Lead Porter will exercise judgment, unscrewing four bolts to detach a mirror in 90 seconds will not trigger this fee.
4. Long Carry: $30 If the distance from your door to our truck is greater than 200 feet (well over half a football field), we must assess this fee. The most common examples are long walks through parking garages.
5. Pickups After the 1st: It Depends.If the new items trigger an increase in unit size, the pickup remains free. If it does not trigger a unit upgrade, the second pickup is $35
6. Partial Unit Deliveries: It Depends If one Porter can do it, $20. If it takes two Porters, and is less than half your unit, $40
7. Late Cancellation / Reschedule: $35 Rescheduling or canceling later than 36 hours prior to your pickup will trigger this fee. Remember, our call center closes at 6pm!
8. No-Show Fee - Pickup: $60 Not showing up, a.k.a ghosting on the day of pickup isn't nice
9. No-Show Fee - Delivery: $100 Not showing up for deliveries is even harder on us, we were planning on sending an empty truck to a job after your delivery!
That's it! Please talk to an agent at 844-976-7837 or by email at firstname.lastname@example.org for any questions or clarification.
It depends on whether you are storing individual items or renting space from us:
Space-Based Storage Plans:
Pickup is free.
If your storage term is greater than 35 days, delivery is one month's rent. For example, if you have a 5x10 at $89/month, then your delivery fee is $89. However, if you only need a few items out of your unit, we'll only charge you a flat $20 fee.
For stays less than 35 days, our delivery fee is still one month's rent, but we have to assess a short stay fee. If you have a 5x10 at $89/month, then your delivery fee would be $89 and the short stay fee would be an additional $89 ($178 total). We give away so much for free, we just need to cover our costs!
The only additional fees that may apply on pickup and delivery are if you live on the third floor or higher and don't have an elevator, we will assess $20 dollars per additional floor. In rare cases, when the distance from your door to our truck is greater than 200 feet (well over half a football field), we'll assess a $25 long carry fee.
Item-Based Storage Plans
- $7.50/month per bin, box, or suitcase
- $10/month per any single item one person can carry (bikes, golf clubs, side tables, lamps, your sleeping roommate)
- $25/month per furniture item requiring more than one person for transport (mattress, dresser, couch)
Pickup is always free and delivery is provided at a flat rate of $20, with an additional $10 rush charge for same day delivery. For stays less than one month, we assess an additional short stay fee of $20 ($40 total).
Unfortunately, our Porters are not allowed to help you pack, but we will move all of your items without you lifting a finger. Teamwork makes the dream work!
Also, if you move locations, we will gladly deliver your items to your new address, as long as it is in our area of operations.
If you move outside of our service area, we can ship it to you. Find out more in our Terms of Service.
Yes. We aren't taking any chances with your stuff!
During transit, any fragile or easily damageable items (e.g. furniture, mirrors, glass) are wrapped in heavy cloth pads. All items are also carefully arranged in our vehicles to ensure safe transport.
Our warehouses are climate controlled, have 24/7 security monitoring, and are equipped with sprinkler systems. Additionally, only MyPorter employees are allowed inside of our warehouse for added security.
We also offer $500 of complimentary insurance with no deductible. While we take incredible care of your items, we do acknowledge that accidents can happen. This insurance will cover any damages to your items that were caused while in our care (including any scratches, tears, etc.) at no cost to you. Additional insurance is available upon request.
MyPorter provides a huge number of included services at a monthly rate comparable to self-storage. We're confident in the value we provide, and aren't in the business of running seasonal specials or discounts. However, there are two exceptions:
Storage contracts greater than six months will receive a 15% discount off their monthly rate
Up-front payment of storage terms between 3 and 6 months will receive 15% off their monthly rate.
That's it! Please talk to an agent at 844-976-7837 or by email at email@example.com for more details.
No commitment! Cancel up to 36 hours in advance with no penalty.
For stays 35 days or less, we do assess as short stay fee to cover our costs. Visit our FAQ's to learn more!
No hidden monthly charges. You only pay your monthly storage fee. That's it!
If you live on the third floor or higher with no elevator, or need storage for less than one month, visit our FAQs to learn more.
For a detailed breakdown of our moving and storage process, fees, and other questions visit our FAQs to learn more. We're very meticulous!
Our full-service storage porters do all the heavy lifting. No need for you to lift a finger! We only ask that you have your boxes packed before we arrive.
Any item requiring disassembly or detachment before it can be safely transported (e.g. bed frame, washing machine), must be disassembled before our porters can move it.
We can provide any disassembly/reassembly services you need for $15 per item.
Have a question, comment, just want to talk? Our call center hours are 7am - 7pm, 7 days a week. You'll always speak to a live person who knows your account!
Including storage in Smyrna, MyPorter’s full-service extends throughout the entire Atlanta area and offers unbeatable customer service as it strives toward reinventing the industry. There’s no better way to store your stuff than with MyPorter and our Smyrna storage solution is proof. Every day we commit ourselves to the service and goodwill of our customers by accommodating their needs as well as providing them with services they won’t find with other Smyrna storage companies.
Getting started with storage in Smyrna is easy! All we ask of our customers is that they pack their items for pickup—we will take it from there. Customers will receive a notification the evening prior and our porters will show up within the allotted time window. And you don’t have to worry about a thing or lift a finger from there. Your items are safely carried off premise and are securely loaded into a MyPorter truck. They are then brought to and unloaded at our warehouse. Our porters take pictures of each item and upload it to your own personal online catalog for off-site management.
Our full-service storage in Smyrna puts the customer first. We understand the importance of honesty and will never charge you hidden or extra fees. We treat our customers how we would want to be treated—with respect.
Often riddled with hidden fees and contractual pricing options, traditional Smyrna storage can be confusing—if not stressful and suffocating. At MyPorter, we realize the need for a better, more flexible means of storage. That is why our pricing model adjusts to you. For example: if you decide to remove a handful of items from storage, we won’t charge you for the space you’re not using. We automatically downsize your space and your monthly fee. It’s that simple. Do you need more space? Let us know. We will upgrade you and handle the rest—there’s no extra hassle or effort required. With a larger warehouse and lower costs per square foot, customers save more with MyPorter than any other storage company in Georgia.
With their aim to reshape the industry and establish a new precedent, our porters provide unbeatable customer service. Our customers love how dedicated our professional moving staff is as each team takes the necessary steps to ensure every item is not only accounted for, but safe and securely moved and stored. You can rest assured that our porters treat your belongings as if they were their own. After arriving at your home, we make sure to understand and notate any items that require extra attention and special handling. For belongings that are easily damaged, such as furniture and mirrors, we make use of thick, protective blankets that defend against unwanted wear.
With 24/7 security inside and out that includes video cameras, alarms, and police surveillance, Smyrna storage is safer with MyPorter. As an added level of security, only MyPorter employees are allowed inside. Storage in Smyrna with MyPorter is also climate controlled and can stand up to even the most adverse weather conditions.
MyPorter customer service representatives are here to help answer any questions you may have. Feel free to reach our team over the phone by dialing 844-9-PORTER (844-976-7837). For faster assistance, we recommend checking out our FAQ page or contacting us through our live-chat.