We pick up your packed boxes and other stuff you want to store.
We store your items safely and securely.
You order back anything you want from your online visual catalog.
MyPorter photographs and organizes your items in an online inventory. Choose one or all of your items and we'll have them back safe and sound.
MyPorter is the future of storage, with door-to-door pickup and killer customer service, all in an easy to use online platform. We are always striving to bring more to the table, why choose anything else?
|MyPorter||Traditional Self-Storage||Portable Storage Containers|
|Free Pickup At Your Door|
|Free Packing Bins Delivered Before Your Move|
|Visual Online Catalog of All Stored Items|
|Order Item Re-Delivery From Your Couch|
|No Sneaky Admin or Processing Fees|
|No Unnecessary Equipment At Your Home|
Very impressed with the professionalism, efficiency and friendliness of MyPorter. Cool business model whose time has definitely come. MyPorter turned out to be the perfect solution. Highly recommend them!
This is a company that adds kindness, empathy, honesty and professionalism to the efficient service they give to their clients. I give them FIVE STARS!
They answered all my queries patiently and sincerely even on repeated calls. On the day of, three members arrived on time as promised...They took things out of the house in a very organized and smooth way. Extremely sincere, hardworking and professional group.
MyPorter was founded in Atlanta with a vision of reinventing the way you store your stuff - effortlessly. We bring a new level of customer service to the storage industry by creating the easiest personal storage option possible.
We provide free bins to hold your goods, free pick-up of anything you need to store, and prompt re-delivery of your items, with the option for same day delivery.
You can view all of your items with our photo-inventory feature in your online profile and rest easy knowing they are a mere click away from being returned to your doorstep.
You now have an attic in the cloud. Your stuff, on demand.
Schedule a pick-up date and time in your profile, after you sign up here. Or call us at 844-9-PORTER (844-976-7837) and we can schedule your pick-up up over the phone.
We take your bins, boxes, furniture, and other items to our secure warehouse. When you need some or all of your items delivered, simply go online and request a delivery!
Relax and enjoy all that newfound space you have, knowing access to your stuff is only a click away!
Currently, we are serving the Greater Metro-Atlanta area including the following markets:
- Atlantic Station
- Druid Hills
- East Atlanta
- East Lake
- Grant Park
- Inman Park
- Lakewood Heights
- Little Five Points
- North Druid Hills
- Northeast Atlanta
- Sandy Springs
- Sylvan Hills
- Virigina Highlands
- Windsor Heights
To see if we serve your area, sign up and enter your zip code. If we don't we will be there soon! Promise.
Incredible service as always!
The evening before your pick-up you will receive an email confirming your pick-up time slot, the address we will be coming to, and a list of the items we will be picking up for storage.
30 minutes before our porters arrive, the team lead will text you to let you know the exact time of arrival.
Upon reaching your home, our porters will make a physical inventory list of all of your items for you to review and sign.
All items will then be carefully arranged in our vehicle, any fragile or easily damageable items will be wrapped, and your items will be safely transported to our warehouse.
Upon arrival at our warehouse, your items will be individually photographed and uploaded to your online inventory along with any descriptions and notes from your physical inventory sheet.
We don't like surprises at MyPorter and we aren't going to bring up a fee buried in our Terms of Service that you may not have reviewed thoroughly. That's why we're going to list them all here:
1. Walk-Up Over Two Floors: $20 per floor If you live in an apartment or condo with no elevator, the first two floors are included. Starting on the 3rd floor, we assess a $20 flat fee per floor
2. Assemble / Disassemble: $15 per item We encourage customers to disassemble beds, disconnect washers, etc...in advance. We're happy to do so for a fee. The Lead Porter will exercise judgment, unscrewing four bolts to detach a mirror in 90 seconds will not trigger this fee.
3. Short Stay: One Month's Rent If staying a month or less, we do assess a short stay fee equal to one month's rent. We give away so much for free, we need to make up our costs!
4. Long Carry: $30 If the distance from your door to our truck is greater than 200 feet (well over half a football field), we must assess this fee. The most common examples are long walks through parking garages.
5. Pickups After the 1st: It Depends.If the new items trigger an increase in unit size, the pickup remains free. If it does not trigger a unit upgrade, the second pickup is $35
6. Partial Unit Deliveries: It Depends If one Porter can do it, $20. If it takes two Porters, and is less than half your unit, $40
7. Late Cancellation / Reschedule: $35 Rescheduling or canceling later than 36 hours prior to your pickup will trigger this fee. Remember, our call center closes at 6pm!
8. No-Show Fee - Pickup: $60 Not showing up, a.k.a ghosting on the day of pickup isn't nice
9. No-Show Fee - Delivery: $100 Not showing up for deliveries is even harder on us, we were planning on sending an empty truck to a job after your delivery!
That's it! Please talk to an agent at 844-976-7837 or by email at firstname.lastname@example.org for any questions or clarification.
Pickup is free. This means the labor, truck, and equipment required to safely transport your items to our facility is included in the first month of rent.
Partial deliveries start at $20. If you only need a few items (e.g., a bike and a couple boxes), and it only takes one Porter to carry, it's a flat $20 fee. If you need a few items, but it takes two Porters to carry (e.g., a sofa and a few boxes), we charge a flat $40 fee.
Anything greater than that is one month's rent. For example, if you have a 5x10 at $79/month, then your delivery fee is $79.
For any fees that could apply to you, please check out our FAQ "what's the catch?" No one likes surprises!
Unfortunately, our Porters are not allowed to help you pack as part of our Free Pickup. You need to be fully packed and ready to go.
However, If you would like packing services, we're happy to provide as an add-on service. We just need to charge for the time. Call us at 844-976-7837!
Yes. We aren't taking any chances with your stuff!
MyPorter is committed to the security and safety of your stored items. All of our Porters are seasoned moving professionals who've undergone extensive background checks and screenings. This means that the people in charge of your items are careful and methodical when packing, transporting, and storing your items. During transit, any fragile or easily damageable items (e.g. furniture, mirrors, glass) are wrapped in heavy cloth pads. All items are also carefully arranged in our vehicles to ensure safe transport.
Our storage facilities are not open to the public and are under 24-hour surveillance. Only our personnel are allowed inside MyPorter facilities. We’ve got it all: cameras, motion detectors, night vision, and alarms.
We also offer $500 of complimentary insurance with no deductible. Additional insurance is also available at affordable rates. Call or chat with us on our website to find out more.
MyPorter provides a huge number of included services at a monthly rate comparable to self-storage. We're confident in the value we provide, and aren't in the business of running seasonal specials or discounts. However, there are two exceptions:
Storage contracts greater than six months will receive a 10% discount off their monthly rate
Storage contracts greater than 12 months will receive a 15% discount off their monthly rate
Storage contracts greater than 18 months will receive a 20% discount off their monthly rate
Up-front payment of storage terms between 3 and 6 months will receive 10% off their monthly rate.
That's it! Please talk to an agent at 844-976-7837 or by email at email@example.com for more details.
Absolutely! We have great prices at www.myporter.supplyside.com
No commitment! Cancel up to 36 hours in advance with no penalty.
No hidden monthly charges. You only pay your monthly storage fee. That's it!
If you live on the third floor or higher with no elevator, visit our FAQs to learn more.
For a detailed breakdown of our moving and storage process, fees, and other questions visit our FAQs to learn more. We're very meticulous!
Our full-service storage porters do all the heavy lifting. No need for you to lift a finger! We only ask that you have your boxes packed before we arrive.
Any item requiring disassembly or detachment before it can be safely transported (e.g. bed frame, washing machine), must be disassembled before our porters can move it.
We can provide any disassembly/reassembly services you need for $15 per item.
Have a question, comment, just want to talk? Our call center hours are 8am - 6pm, 7 days a week. You'll always speak to a live person who knows your account!
Including storage in Smyrna, MyPorter’s full-service extends throughout the entire Atlanta area and offers unbeatable customer service as it strives toward reinventing the industry. There’s no better way to store your stuff than with MyPorter and our Smyrna storage solution is proof. Every day we commit ourselves to the service and goodwill of our customers by accommodating their needs as well as providing them with services they won’t find with other Smyrna storage companies.
Getting started with storage in Smyrna is easy! All we ask of our customers is that they pack their items for pickup—we will take it from there. Customers will receive a notification the evening prior and our porters will show up within the allotted time window. And you don’t have to worry about a thing or lift a finger from there. Your items are safely carried off premise and are securely loaded into a MyPorter truck. They are then brought to and unloaded at our warehouse. Our porters take pictures of each item and upload it to your own personal online catalog for off-site management.
Our full-service storage in Smyrna puts the customer first. We understand the importance of honesty and will never charge you hidden or extra fees. We treat our customers how we would want to be treated—with respect.
Often riddled with hidden fees and contractual pricing options, traditional Smyrna storage can be confusing—if not stressful and suffocating. At MyPorter, we realize the need for a better, more flexible means of storage. That is why our pricing model adjusts to you. For example: if you decide to remove a handful of items from storage, we won’t charge you for the space you’re not using. We automatically downsize your space and your monthly fee. It’s that simple. Do you need more space? Let us know. We will upgrade you and handle the rest—there’s no extra hassle or effort required. With a larger warehouse and lower costs per square foot, customers save more with MyPorter than any other storage company in Georgia.
With their aim to reshape the industry and establish a new precedent, our porters provide unbeatable customer service. Our customers love how dedicated our professional moving staff is as each team takes the necessary steps to ensure every item is not only accounted for, but safe and securely moved and stored. You can rest assured that our porters treat your belongings as if they were their own. After arriving at your home, we make sure to understand and notate any items that require extra attention and special handling. For belongings that are easily damaged, such as furniture and mirrors, we make use of thick, protective blankets that defend against unwanted wear.
With 24/7 security inside and out that includes video cameras, alarms, and police surveillance, Smyrna storage is safer with MyPorter. As an added level of security, only MyPorter employees are allowed inside. Storage in Smyrna with MyPorter is also climate controlled and can stand up to even the most adverse weather conditions.
MyPorter customer service representatives are here to help answer any questions you may have. Feel free to reach our team over the phone by dialing 844-9-PORTER (844-976-7837). For faster assistance, we recommend checking out our FAQ page or contacting us through our live-chat.